Lifetime mortgage schemes were regulated by the Financial Conduct Authority (formerly FSA) in October 2004, with Home Reversion schemes following in April 2007. This ensures rules are followed & Equity Release schemes fully protected. Should a future complaint arise redress can be sort from the Financial Ombudsman
The Financial Ombudsman Service (FOS)
Is an agency for the arbitrating of unresolved complaints between regulated firms and their clients. Full details of the FOS can be found at www.financial-ombudsman.org.uk.
Started in May 2012 and replacing SHIP (Safe Home Income Plans set up in 1991) the Equity Release Council, ERC for short, the Council was set up to replace SHIP and represents the leading providers of Equity Release plans. ERC members have agreed to a code of practice and guarantees to protect clients:-
Equity Release Solicitors are required to conduct the Legal aspect of any application. To meet ERC guidelines they must always be independent of the Lifetime Mortgage lenders solicitor. To ensure speed & quality of transaction we would always recommend you instruct a solicitor who is a member of ERSA (Equity Release Solicitors Alliance). ERSA offers access to specialist solicitors who take the applicant through the Equity Release process.